Transparent pricing
No hidden work. We provide estimates, explain findings, and request approval before additional repairs.
About Us
Built for reliable repairs and customer trust
TrueFixPhone is a Miami-focused repair operation designed around clarity, speed, and accountability. We combine convenient logistics with technician-led diagnostics so customers always understand what is happening to their device.
Real technician support
You speak with people who understand device diagnostics, parts quality, and realistic repair outcomes.
Convenient logistics
Pickup and mail-in workflows are built to reduce downtime for busy customers in Miami.
Service accountability
Every repair is tied to a trackable ticket with status history, notes, and post-repair support.
How we work
1. Create a ticket
Share device brand, model, issue, and preferred service method in a few minutes.
2. Inspection and diagnosis
Our team checks device condition and confirms scope, timing, and any pricing updates.
3. Approval and repair
We proceed only after approval, then complete the repair with documented status updates.
4. Delivery and support
You receive your device with final details and access to follow-up support through your portal.